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<title>Self Assist 04 Apr 2026 07:36</title>
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.mssg_instruct {
font-size : 12px;
color: #4d4d4d;
padding: 20px;
padding-top: 10px;
padding-bottom: 10px;
margin-top: 20px;
-moz-border-radius: 5px;
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border-radius: 5px;
background-color: #fffcdb;
border: 2px solid #ffeb44;
}
</style>
</head>

<script src="../js/updatedJS/jquery-3.7.1.min.js" type="text/javascript"></script>
<script language="JavaScript">
function Trim(string) {                  
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function isNumericWithValidation( strInput, strDecimal )
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function isNumeric( strInput )
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function isNumericWithValidation( strInput, strDecimal )
{
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        function FormatNumeric( objText, intDecimal ){
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             if (!isInteger(strValue) || (strValue == null)) {
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 function TextValidateWithDecimal(objForm, Param) {

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         {
            for (var i=0; i < parseInt(strDecimalValue); i++)
            {
                strFactor = strFactor + '0';
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             return strFieldDscp + " is a mandatory field.";
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                     strErrMsg   = strFieldDscp + " is a mandatory field.";
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                        strErrMsg   = strFieldDscp + " should not contain invalid character. ( eg.\", |, :, ;, < and > )";

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                    var blnResult = false ;

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                        var strPattern = "[^A-Za-z ]";

                        regexp = new RegExp(strPattern,"g");

                        blnResult = regexp.test(strValue);

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                        strErrMsg   = strFieldDscp + " should be alphabet.";

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                     strErrMsg   = strFieldDscp + " is a mandatory field.";

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                    var blnResult = false ;

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                        var strPattern = "[^A-Za-z ]";

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                        strErrMsg   = strFieldDscp + " should be alphabet.";

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                         if ((strValue + 0) < 0) {
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             case "N" :

                 if (strValue != '') {

                     if (!isNumericWithValidation(strValue, strFactor) || (strValue == null)) {
                         strErrMsg = strFieldDscp + " should be numeric.";
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             case "MP" :

                 if (strValue == '') {

                     strErrMsg   = strFieldDscp + " is a mandatory field.";

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             case "MI" :

                 if (Trim(strValue) == '') {

                     strErrMsg   = strFieldDscp + " is a mandatory field.";

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             case "P" :

                 if (strValue!= '') {

                     if (!isNumericWithValidation(strValue, strFactor) || (strValue == null)) {
                         strErrMsg =  strFieldDscp + " should be numeric.";
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         if (strErrMsg != '') {

             strErrMsgs = strErrMsgs +  strErrMsg;
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     return strErrMsgs;

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function defaultFocus()
{
    var inputs = document.getElementsByTagName('INPUT');

    for (var intCount = 0; intCount< inputs.length; intCount++)
    {

        if (inputs[intCount].type != "hidden")
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}


var blnSubmitted = false;

function onCancelClick()
{
	window.location.href = "login.jsp";
}

function onNextClick()
{
	document.frmParam.pageaction.value = "Next";
	
	vntParam = new Array();
	vntParam[0] = new Array("corp_id","Corporate ID","I");
	var strErrMsg = "";
	strCorpId = document.frmParam.corp_id.value;
	strUserId = document.frmParam.user_id.value;
	if(strErrMsg == "")
	{
		if((strCorpId == "" && strUserId == "") || strCorpId == "")
			strErrMsg = "Please enter Corporate ID";
		else if(strUserId == "")
			strErrMsg = "Please enter User ID";
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	if(strErrMsg == "")
	{
		strErrMsg = TextValidate(document.frmParam,vntParam);
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function onBackClick()
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}

function onLoadBody()
{
	var isNext = document.frmParam.isNext.value;

	if(isNext == "N")
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		  document.frmParam.corp_id.readOnly = true;
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}
function onSubmitClick()
{
	if(blnSubmitted)
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	vntParam = new Array();
	vntParam[0] = new Array("corp_id","Corporate ID","I");
	var strErrMsg = "";
	
	strCorpId = document.frmParam.corp_id.value;
	strQuestionA = document.frmParam.question_a.value;
	strQuestionB = document.frmParam.question_b.value;
	strQuestionC = document.frmParam.question_c.value;
	if(strErrMsg == "")
	{
		if(strCorpId == "")
			strErrMsg = "Please enter Corporate ID";
		else if(strQuestionA == "")
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		else if(strQuestionB == "")
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		else if(strQuestionC == "")
			strErrMsg = "Please enter "+"null";
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	if(strErrMsg == "")
	{
		strErrMsg = TextValidate(document.frmParam,vntParam);
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}

mtdValidateBrowserVersion();

function mtdValidateBrowserVersion(){
	var data = 
	{
		'servAction': 'browserMinimumValidation',
		'userAgent': navigator.userAgent,
		'sourcePage': 'login'
    };

	$.ajax({
	    url:"/rhbcams/BrowserMinimumValidation",
	    type:"post",
	    dataType:"json",
	    data:data,
	    async:false,
	    cache:false,
	    success:function(data,status){
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			if(!isError){
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	    error:function()
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}

function checkJSONMessage(data){
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}

</script>
	
<body id="base" onLoad="defaultFocus();onLoadBody();">
	<div id="header" class="landing">
				<div class="header_panel">
					<div class="logo"><span></span></div>					
					<div class="user_panel landing">
						<div class="userinfo">
							<span class="date">07:36 AM | Saturday, 04 April 2026</span>
						</div>
					</div>					
				</div>
			</div>
			
			<div id="main_content">			

				<div class="content-base-wrapper">
						<div class="portlet-ftl-body">
							
							<span class="header">Self Assist</span>
							<p>Kindly provide the information below. Once completed, kindly click "Next".</p>
							<form name="frmParam" method="POST" action="self_assist.jsp" onSubmit="return false;">
								<table>
								<tr>
									<td>
									<DIV class="fld_group "><DIV class="input_label"><SPAN>Activity</SPAN><SPAN class="clsAsterisk">*</span></DIV></DIV><div class="scn_div_input_dd  "><SELECT ID="mt_activity" NAME="mt_activity" 
 onchange="onComboboxChange('mt_activity','Spanmt_activity');		"  class="scn_input_dd" 
>
<OPTION VALUE="-"
>
<FONT COLOR="RED"> Invalid Key : droplist.please_select</FONT>
</OPTION>
<OPTION VALUE="202900|Forgot Password"
>Forgot Password</OPTION>
<OPTION VALUE="202901|Secure Plus Reactivation"
>Secure Plus Reactivation</OPTION>
<OPTION VALUE="202903|Unblock User"
>Unblock User</OPTION>
<OPTION VALUE="202902|Unlock Hard Token"
>Unlock Hard Token</OPTION>
</SELECT>
<span class="select " id="Spanmt_activity">
<FONT COLOR="RED"> Invalid Key : droplist.please_select</FONT>
</span>
</div><script type="text/javascript">
$( document ).ready(function() {
onComboboxChange('mt_activity','Spanmt_activity'); 
});
</script>

			            			</td>
		            			</tr>
								<tr><td>
									</br>
<DIV class="fld_group "><DIV class="input_label"><SPAN>Reflex Corporate ID</SPAN><SPAN class="clsAsterisk">*</span></DIV></DIV><div class="input_field float_left"  style="width : 325px " ><div class="input_fieldL"></div><INPUT TYPE="TEXT" ID="corp_id" NAME="corp_id" MAXLENGTH="6" SIZE="325" VALUE=""  ><div class="input_fieldR"></div></div>
		            				</td></tr>
		            				<tr><td>
		            				</br>
<DIV class="fld_group "><DIV class="input_label"><SPAN>User ID</SPAN><SPAN class="clsAsterisk">*</span></DIV></DIV><div class="input_field float_left"  style="width : 325px " ><div class="input_fieldL"></div><INPUT TYPE="TEXT" ID="user_id" NAME="user_id" MAXLENGTH="15" SIZE="325" VALUE=""  ><div class="input_fieldR"></div></div>
		        		            </td></tr>
		            		  		
				
								    
								    
								    
								    <INPUT TYPE="HIDDEN" ID="isNext" NAME="isNext" VALUE="Y">

			    					</table>
									<div class="input_field_wrapper marginT_20">
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